Rocky’s Ace Hardware, a single of the country’s largest family members-owned Ace Components sellers, was not long ago honored with the Award of Excellence in Retail by the Retailers Affiliation of Massachusetts (RAM) and inducted into the Retail Corridor of Fame. Recipients are nominated by their industry friends and nearby chambers of commerce and are regarded for their total excellence, innovation and service in the retail business.
“We’re actually energized to be inducted into the Retail Corridor of Fame,” states Rocky’s Ace Hardware president Rocco Falcone. “We thank all our associates who manufactured this achievable. We connect with them our ‘red-vested heroes.’ We’d also like to thank our buyers for supporting us for the past 96 several years.”
Falcone’s grandfather, also named Rocco but nicknamed ‘Rocky,’ opened the initially Rocky’s in 1926 in Springfield, Massachusetts. In 1966, Rocky’s son James commenced jogging the company, at some point expanding to a thriving seven-shop chain just before affiliating with the Ace Components Co-op. James’ son Rocco is the 3rd era of the family members to provide as president. Rocky’s Ace Hardware now has 47 places in 9 states: Connecticut, Florida, Maine, Massachusetts, New Hampshire, New Jersey, Ohio, Pennsylvania and Rhode Island.
Rocco’s son John signifies the fourth era to sign up for the spouse and children business enterprise, serving as the company’s director of merchandising. He characteristics the achievements of the company to its three main values.
“We focus on assistance, convenience and top quality,” states John Falcone. “The customer’s expectation when coming into our store is that we’re likely to have extremely helpful associates. It’s our team’s expectation that we will supply significantly much better support listed here than you are going to get at any massive box retail store.”
The Vendors Affiliation of Massachusetts Awards of Excellence have been created in 1998 as a way to accept retail excellence in the Commonwealth. All through their history, these awards have honored little and significant merchants, rookies and veterans, figuring out concealed gems from all corners of the state.
About Rocky’s Ace Hardware
Rocky’s Ace Components, your neighborhood retailer for paint, hardware, garden and backyard and grilling, has been in steady operation, under the exact family possession, due to the fact opening its initially site in Springfield, Massachusetts, in 1926. From a single modest retail outlet to now 47 effortless places through Connecticut, Florida, Maine, Massachusetts, New Hampshire, New Jersey, Ohio, Pennsylvania and Rhode Island, Rocky′s has become just one of the country’s premier Ace Components sellers, pointed out for its excellent consumer provider and large product or service choice.